When IT complexity, security risk, and compliance pressure grow faster than your internal team, we simplify everything under
ONE provider, ONE bill, and ONE accountable point of contact.
Our entire team is local, in-house, and accountable. No outsourcing.
No offshoring. No rotating engineers. When you work with us, you
know exactly who is responsible—and they’re right here.
We provide fully managed and co-managed IT, cybersecurity, compliance, and cloud solutions for businesses, municipalities, nonprofits, healthcare organizations, manufacturers, and law firms throughout the Hudson Valley and the NY, NJ, CT tri-state area—helping organizations reduce cyber risk, eliminate downtime, and consolidate vendors into one trusted technology partner.
Our internal IT team of 1–3 is overwhelmed and stuck firefighting
Cyber insurance renewals now require controls we can’t prove
CMMC, HIPAA, or regulatory pressure is escalating
We’ve outgrown our current MSP—they can’t keep up anymore
Our MSP was acquired or rolled up—and service declined
We’re juggling IT, security, phones, internet, web, and AI tools
No single provider truly owns the outcome
Your MSPAt a certain size and level of complexity, many organizations realize their MSP was built for an earlier stage. As compliance, security, AI adoption, and multi-site operations increase, they need a partner designed to scale with them—not slow them down.
We consolidate managed IT, cybersecurity, phones, internet, hosting, and AI initiatives into a single accountable relationship—so leadership stops managing vendors and starts managing outcomes.
Hudson Valley’s largest
& most awarded MSP
20+ years in business
100% local team
(20+ professionals)
Next-Gen Solution Provider Leaders
2022 – Next-Gen Solution Provider Leaders |
2025 & 2026 – Top 500 MSP
SMB 10K Business
We Serve our clients from our local New Windsor, NY office based in Orange County, NY close by to Newburgh, Middletown, Poughkeepsie, and Kingston NY. Our most popular services include:
A lot of companies say their team and process is the best. We prove that our team is by fixing issues and concerns as soon as they happen with our live customer satisfaction (CSAT) score.
See what our live customers think,
According to the American Customer Satisfaction Index (ACSI), the average CSAT benchmark score across all industries was 75.4 last year.
Downtime, Ransomware, Operational Disruption, And Unsafe Automation Carry Real Risk.
Compliance, Liability, Data Protection, And Responsible AI Usage Demand Discipline.
Reliability, Public Trust, And Budget Accountability Are Mission-Critical.
Enterprise-Grade IT, Security, And AI — Without Enterprise Headcount.
Our AI Consulting Services Include AI Governance, Secure AI Deployment, Quick Productivity Wins, And Large-Scale AI Implementation Projects For Organizations Under 500 Employees Across The Hudson Valley, New York, New Jersey, And Connecticut.
Unlike AI-Only Consultants, We Combine AI Strategy With IT Operations, Cybersecurity, And Compliance—So AI Deployments Are Secure, Insurable, And Sustainable.
Most cyberattacks happen outside business hours — because attackers know that’s when no one is watching. That’s why Fisch Solutions built a dedicated Security Operations Center (SOC) that monitors your entire environment 24/7 using advanced threat detection, real-time alerting, and the latest security tooling. You get enterprise-grade protection, delivered by a 100% local team that knows your business.
At 15, Jason Fisch built Beacon, NY’s first website. He never left. Two decades later, he leads a team of 20+ local professionals serving 100+ organizations across the Hudson Valley and tri-state area — and still shows up for his community as an active firefighter. While national platforms continue to roll up and acquire local MSPs — changing ownership, cutting staff, and degrading service — Jason made a deliberate decision to keep Fisch Solutions independently owned, locally operated, and answerable only to the clients it serves. His principle is simple: the organizations that protect our region deserve a technology partner that protects them back — one that picks up the phone, knows your name, and isn’t going anywhere.
Active in the Community. Invested in the Region.
From local events to client milestones, here’s what we’re up to:
Investing in the Future of Our Community
At Fisch Solutions, we believe success isn’t just measured by the businesses we help protect and grow—it’s also measured by the impact we make in our community.
Last week, our President, Jason Fisch, had the opportunity to mentor a group of inspiring young entrepreneurs through the Orange County Chamber of Commerce, NY Launchpad Program. Throughout the week, students learned about entrepreneurship, business planning, pitching ideas, leadership, and what it takes to build and scale a successful company.
Jason began his entrepreneurial journey at just 15 years old. After nearly 30 years of building businesses and serving our community, sharing those experiences with the next generation is one of the most meaningful ways to give back.
A special thank you to Domenic Baiocco, Heather Bell, and the Orange County Chamber of Commerce for creating such an outstanding program and investing in tomorrow’s business leaders.
To all of the students—keep asking questions, keep learning, and never stop believing in your ideas. We can’t wait to see what you accomplish.
At Fisch Solutions, we’re proud to support our community not only through technology and cybersecurity, but by helping develop the leaders who will shape its future.
Congratulations to everyone who participated! 👏
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🏆 We just made the Channel Futures 2026 MSP 501 at #245 globally!
That is our second national ranking of 2026, following back-to-back placement in the CRN MSP Top500 (Pioneer 250 List). Fisch Solutions is the Hudson Valley's largest and most awarded independent MSP.
Twenty years ago, Jason started this company in Newburgh at age 15. Today we are proudly still headquartered right here in New Windsor — with a 100% in-house #HudsonValley team and a 99.2% client satisfaction score across our last 131 reviews. 🙌
Still local. Still independent. Still answering to our clients — not to a private equity fund three states away.
Thank you to every Hudson Valley business that has trusted us over the last two decades. This one is yours. 🍾
Read the full announcement 👉 fischsolutions.com/fisch-solutions-msp-501-2026-ranked-245-newburgh-ny-msp/
Dutchess County Regional Chamber of Commerce Orange County Chamber of Commerce, NY Orange County Partnership @followers The Council of Industry Vision Hudson Valley Construction Contractors Association of the Hudson Valley
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Congratulations #OCNYChamberMember!!!
Four Hudson Valley businesses. Ninety days. Same three mistakes every time.
A medical practice in Orange County. A nonprofit in Dutchess. A manufacturer in Ulster. A professional services firm in the mid-Hudson. Different industries. Different sizes. Every one of these attacks was preventable — and every one of them ended with the same three failures.
I anonymized all four incidents and wrote the full breakdown. What happened. What was missed. The exact controls that would have stopped each attack cold.
If you own or run a business between Poughkeepsie and Newburgh, this is the read that matters this week.
Full article: fischsolutions.com/real-hudson-valley-ransomware-phishing-examples/
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Four #hudsonvalley businesses. Four cyber attacks. Every single one was preventable.
In the last 18 months we watched it happen up close:
- A manufacturer in Ulster County
- A manufacturer in Dutchess County
- A nonprofit in Dutchess
- A municipality in Orange County
Different organizations. Same four root causes: an unprotected IoT device, an unpatched firewall, a spoofed email, and an admin account without MFA.
We broke down exactly what got each of them in the door and the three-layer defense that would have stopped all four. If you run a business, nonprofit, or local government in the Hudson Valley, this is worth 5 minutes of your day.
Read the full breakdown: fischsolutions.com/real-hudson-valley-ransomware-phishing-examples/
#njbusiness #nybusiness #ctbusiness Orange County Chamber of Commerce, NY Orange County Partnership Dutchess County Regional Chamber of Commerce The Council of Industry Vision Hudson Valley Construction Contractors Association of the Hudson Valley
Real Hudson Valley Ransomware & Phishing Examples 2026 - Fisch Solutions
fischsolutions.com
Four real ransomware and phishing incidents that hit Hudson Valley businesses recently — anonymized, told for the lessons, with two free tools to test your defenses1 CommentComment on Facebook
In need of a reliable Mobile Device Management solution? We’re here to help — visit us at www.proget.us and see how we can support your business needs.
Fisch Solutions was honored to be a sponsor of this year’s United Way of the Dutchess-Orange Region Pull the Tank event!
This incredible community fundraiser brought together local businesses, organizations, first responders, and community members for a fun and meaningful challenge—all while raising money to support the important work United Way does throughout the #HudsonValley.
Our team was proud to step up, grab the rope, and help pull the tank in support of programs that strengthen our local communities, assist families in need, and create opportunities for our neighbors across Orange and Dutchess Counties.
A huge thank you to the United Way of Dutchess & Orange Region for organizing another fantastic event and to everyone who participated, volunteered, and donated.
At Fisch Solutions, we believe in giving back to the communities that have supported us for the past 20 years, and we’re grateful to be part of events that make a real difference.
#FischSolutions #UnitedWay #PullTheTank #OrangeCountyNY #DutchessCountyNY #CommunityStrong #GivingBack
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Is it the company CEO or an AI clone? LEARN MORE: fischsolutions.com/the-voice-on-the-phone-isnt-your-ceo-ai-voice-cloning-defense-hudson-valley/
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3 seconds of audio is now enough to clone your voice.
Imagine your bookkeeper picks up the phone. It's "the boss" — same voice, same cadence, same nervous energy. They need an $84,000 wire moved before close of business. Sounds urgent. Sounds real.
It's not.
Voice phishing attempts are up 442% year-over-year, and 49% of businesses have already been targeted by a voice or video deepfake. The tools are open-source. The audio is on LinkedIn. The attack is cheap.
Here's the part that matters: you cannot detect a clone by ear. No matter how sharp your finance team is.
The only defense that actually works is a procedural one — a dual-channel callback rule, a written policy, and a 30-second habit that costs nothing.
We just published the full breakdown for #hudsonvalley businesses, including the exact policy language and the 5 controls every finance team should have in place this week. Worth 4 minutes of your morning.
Read it here → fischsolutions.com/the-voice-on-the-phone-isnt-your-ceo-ai-voice-cloning-defense-hudson-valley/
Orange County Chamber of Commerce, NY Dutchess County Regional Chamber of Commerce Hudson Valley Renegades Orange County Partnership Orange County Chamber of Commerce, NY Member Group The Council of Industry Vision Hudson Valley #NYBusiness #NJBusiness #CTBusiness
AI Voice Cloning Fraud: How HV Businesses Defend in 2026
fischsolutions.com
Three seconds of audio is now enough to clone a CEO's voice. Here is the dual-channel rule Hudson Valley finance staff use to stop the wire from going out.0 CommentsComment on Facebook
Use Microsoft365? Prices go up July 1.
If your renewal lands in mid-2026, the clock is already running.
What's changing:
• Business Basic: $6 → $7 (+17%)
• Business Standard: $12.50 → $14 (+12%)
• Apps for Business: $8.25 → $10 (+21%)
• Frontline F1: $2.25 → $3 (+33%)
• Frontline F3: $8 → $10 (+25%)
• Office 365 E3: $23 → $26 (+13%)
• Microsoft 365 E3: $36 → $39
One plan didn't move: Business Premium stays at $22.
For a 50-person Hudson Valley business on Business Standard, that's about $900/year more. For a 200-seat shop on M365 E3, it's $7,200/year. A 500-seat manufacturer with frontline workers? Well into five figures.
Good news: existing customers who renew before July 1 can lock in today's pricing for the full term.
We just published the full breakdown for Hudson Valley businesses — every tier, every dollar, plus the four moves we're making for our own clients right now (license audit, drop dormant add-ons, rethink frontline SKUs, and whether to consolidate from E3 down to Business Premium).
Read it: fischsolutions.com/what-the-july-2026-microsoft-365-price-hike-means-for-hudson-valley-businesses...
Want us to run the numbers on your tenant? Book a free 15-minute license audit — we'll tell you exactly what to do before July 1. 845.896.1800
Dutchess County Regional Chamber of Commerce Orange County Chamber of Commerce, NY Orange County Partnership Construction Contractors Association of the Hudson Valley The Council of Industry Vision Hudson Valley Hudson Valley Renegades The Chamber Foundation, Inc.
Microsoft 365 Pricing & July 2026 Hike: Complete Guide
fischsolutions.com
Microsoft 365 pricing for every business and personal tier in 2026, plus what the July Microsoft 365 price hike means for Hudson Valley businesses.0 CommentsComment on Facebook
The #GoFisch team is proud to continue our sponsorship of great #hudsonvalley not for profit organizations including our latest sponsorship of Vision Hudson Valley! We love organizations who promote the growth and importance of the Hudson Valley and look forward to doing it alongside #visionhv✨ Thank You to Our New Investors! ✨
We are proud to welcome and thank our newest investors in Vision Hudson Valley for their commitment to strengthening our region’s future:
🔹 ADG Architects
🔹 Nugent & Haeussler, P.C.
🔹 Central Hudson (A Fortis Company)
🔹 Fisch Solutions
🔹 Cornell Cooperative Extension Orange County
Your support helps drive sustainable growth, innovation, and collaboration throughout the Hudson Valley. We are grateful to partner with organizations that share our vision for a thriving, vibrant region.
Together, we are building a stronger Hudson Valley. 💙
#VisionHudsonValley #HudsonValley #CommunityPartners #ThankYou #RegionalGrowth
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🎉 Fisch Solutions Celebrates 20 Years! 🎉
What an incredible night celebrating 20 years of serving the Hudson Valley and beyond!
As proud sponsors of Dutchess Stadium (Hudson Valley Renegades), we were honored to host our 20th Anniversary Celebration at one of the region’s most iconic venues. The evening was filled with great food, amazing clients, partners, friends, family, and team members who have all played a part in our journey since 2006.
One of the highlights of the night was when our Founder & President, Jason Fisch, and Lead Technician, Sean, took the mound to throw out the ceremonial first pitches! ⚾
The celebration didn’t stop there. Guests enjoyed an incredible fireworks show lighting up the Hudson Valley sky, and in true anniversary fashion, we wrapped up the night with a cake smash on Jason Fisch himself! 🎂😂
For 20 years, Fisch Solutions has remained committed to our mission of providing world-class IT support, cybersecurity, cloud solutions, and strategic technology guidance to organizations throughout New York and beyond.
Thank you to our clients, employees, partners, friends, and families who have trusted us and supported us along the way. This milestone belongs to all of you.
Here’s to the next 20 years of innovation, growth, and helping businesses succeed through technology.
#GoFisch #20YearsStrong #HudsonValley #DutchessStadium #NYBusiness #NJBusiness #CTBusiness Orange County Chamber of Commerce, NY Orange County Chamber of Commerce, NY Member Group Orange County Partnership Dutchess County Regional Chamber of Commerce The Council of Industry Construction Contractors Association of the Hudson Valley
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Congratulations 👏👏👏
🚀 LaunchPad Business Academy – Built for Aspiring Entrepreneurs! 🚀
Our Founder Jason Fisch today promoting this great program! Be sure to mention to any local high school senior who may be interested in business!
Ready to turn your business idea into reality? LaunchPad is an immersive one-week program designed specifically for high school seniors who are eager to start their own business after graduation.
✔ Work alongside local business leaders
✔ Develop and refine your business idea
✔ Pitch your concept in a Shark Tank–style presentation
💼 Program Fee: $225
Sponsorships are available for students who need financial assistance. Contact Tracy at Tracyh@orangeny.com for more information.
Spots are limited — don’t miss your chance to launch your future!
Fill out the application: docs.google.com/forms/d/e/1FAIpQLScUeeAb-fCxbyAk1oRDEtpZ6oaTuFWzUkgvWSumB22LlSen5Q/viewform
A special thank you to Niche and Needle Marketing for filming and editing this feature!
#OCNYChamberMember Orange County Chamber of Commerce, NY Orange County Chamber of Commerce, NY Member Group
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Congratulations to the Dutchess County Regional Chamber of Commerce . The Chamber Foundation, Inc. Executive Leadership Class of 2026! 🎓✨
The #GoFisch team was happy to sponsor this great event at the Le Chambord at Curry Estate. Congratulations to all the graduates! The afternoon was filled with inspiration, recognition, and reflection as graduates were honored for their commitment to personal and professional growth.
Some great words from our founder Jason Fisch inspiring the executives to continuing learning through local leadership and educational programs as they are the foundation that helped him grow Fisch.
#thinklocalfirst #dcrcoc #ExecutiveLeadership #hudsonvalleybusiness
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Two weeks. Three events. A lot of handshakes.
Fisch Solutions has been out in full force across the Hudson Valley and beyond:
✅ Small Business Expo — Javits Center, NYC
✅ Dutchess County Regional Chamber of Commerce Expo — The Galleria
✅ Hudson Valley Renegades Business Mixer — hosted as a proud sponsor
From Manhattan to Poughkeepsie to the ballpark, we showed up where #HudsonValley business owners are — because that’s what we do.
If we met you at any of these events, it was great connecting. If we didn’t get a chance to talk, the door is always open.
Running a business is hard enough. Your IT shouldn’t be one of the headaches.
📞 845.896.1800 | 🌐 GetBetterITSupport.com
What events are you hitting this summer? Drop them below — we’d love to see you out there.
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Agentic AI is now in production with companies big and small. That is why the #GoFisch team is doubling down on AI and founder Jason Fisch has committed to attending all major AI conferences around the country to learn as much as he can about its developments into business.
Jason just got back from the Agentic AI Conference in NYC, finally a local one, and learned a lot about how many companies are now putting it into production. Learn the wins and the issues that have come to light with the rollout of automation through AI with his article he just published on the event on his LinkedIN: www.linkedin.com/pulse/agentic-ai-entering-production-real-question-whether-operating-fisch-ft8se...
As always, be sure to reach out to the #GoFisch team if you are looking at deploying AI in your business!
Agentic AI is Entering Production. The Real Question is Whether the Operating Model Works.
www.linkedin.com
By Jason Fisch Tech leader and founder of Fisch Solutions, attending the NYC AI Agentic Conference, May 4-5, 2026, Midtown Hilton, New York City [Yes I used AI to create the video and graphics, I mean...0 CommentsComment on Facebook
We are excited to announce that next week we will have a booth at the largest small business trade show in the country at the Javits Center in Manhattan NYC. We hope to see as many small businesses as possible at the one day show. As we look to expand more broadly into the tri-state area, this show will be part of that growth.
Excited to work with Small Business Expo!
#nycbusiness #nybusiness #njbusiness #ctbusiness#NewYorkCity, we’re coming your way next week! 🚀
Join us May 7 at the Javits Convention Center for the Small Business Expo (Spring Edition).
One powerful day to network, learn, and grow your business alongside thousands of entrepreneurs and decision-makers.
👉 Register now: www.thesmallbusinessexpo.com/city/new-york-city/
#SmallBusinessExpo #NYCBusiness #EntrepreneurLife #BusinessNetworking #StartupCommunity #FounderLife #BusinessGrowth #NYCEvents
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As our founder started his business at 15, his passion has always been helping the youth find this same passion in starting a business. Jason has teamed up with Orange County Chamber of Commerce, NY in starting the Launchpad Business Academy for young entrepreneurs! If you know of any Orange County high school aged youth who want to start a business or have a passion to do so this is for them! Please spread the word and let’s help the next generation with keeping the economy moving in #OrangeCountyNY
This content isn't available right now
When this happens, it's usually because the owner only shared it with a small group of people, changed who can see it or it's been deleted.0 CommentsComment on Facebook
Another great piece by Orange County Chamber of Commerce, NY! Thanks for featuring us and we appreciate all the exposure you have given us.
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Thank you Niche and Needle Marketing for putting this together for us!
When you’re a Hudson Valley Renegades stadium sponsor, perks come with the territory.
But last night was something special.
With Gerrit Cole on the mound for a rehab start. Our founder and his family were invited into the seats. And #GoFisch on the scoreboard for the whole stadium to see.
The Renegades even scheduled Jason in against the Brooklyn Cyclones (NY Mets Minor A Team) — knowing full well our founder Jason is a New York Mets fan. We see you, Renegades. 😄
This is what showing up for your community looks like. We’re proud to partner with one of the Hudson Valley’s best — and even prouder to have our name lit up at the ballpark.
Now if only the Cyclones had pulled it out… ⚾
#HVRenegades #GoFisch #HudsonValley #NYBusiness
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⚠️ Traditional Phone Lines Are Being Shut Down — Hudson Valley Businesses, Are You Ready?
If your building has any of these still connected to a copper phone line:
🔴 Elevator emergency phone
🔴 Fire alarm dialer
🔴 Security system
🔴 Fax machine
🔴 Credit card terminal
...you need to act before June 2026.
AT&T is permanently decommissioning 500+ copper wire centers this June. Verizon is targeting full copper retirement across NY, NJ, and CT by 2026–2027. When those lines go dark — everything connected to them stops working. No automatic alternative. No warning.
And it gets worse: POTS line rates have already jumped 200–400% as carriers push businesses off copper. You may already be paying the price without realizing why.
At Fisch Solutions, we've been helping Orange County, Dutchess County, and tri-state businesses navigate this transition with a clear, documented process:
✅ Full POTS audit of every line in your facility
✅ Right-fit replacement for each connected device (cellular units, VoIP, full system upgrades)
✅ Coordination with your alarm company, elevator contractor & local AHJ
✅ Migration to modern cloud VoIP where copper voice lines are involved
Lead times for replacement hardware are running 4–8 weeks. The time to start is now — not after the deadline passes.
📖 Read our full guide: fischsolutions.com/pots-line-replacement-hudson-valley-ny/
📞 Call us anytime: 845.896.1800
📅 Book a free assessment: GetBetterITSupport.com
Don't wait for the line to go dead to find out what was connected to it.
#HudsonValley #POTSReplacement #CopperSunset #VoIP #BusinessPhones #OrangeCountyNY #DutchessCounty #NYBusiness #NJBusiness #CTBusiness #smallbusinesssupportingsmallbusiness
Orange County Chamber of Commerce, NY Dutchess County Regional Chamber of Commerce Orange County Partnership The Council of Industry Construction Contractors Association of the Hudson Valley
fischsolutions.com/pots-line-replacement-hudson-valley-ny/
POTS Line Replacement Hudson Valley NY | AT&T Copper Sunset 2026 — Fisch Solutions
fischsolutions.com
AT&T is decommissioning copper lines across Hudson Valley NY in June 2026. If your business has elevator phones, fire alarms, fax lines, or security systems on POTS lines, here's what you need to do n...2 CommentsComment on Facebook
Sounds like a forced money making play. You will pay for the new system or have nothing. And what's the sales pitch ? Well just like politicians say : Its for public safety and for the good of all. As in good for all of them making the money forcing you to upgrade. Bet those that bought into the copper system in the past year or so ate fuggen pissed that they got scammed. Because this wasn't just done. No' they planned this at least a decade ago and said nothing.
If they are pulling the copper out,big money in recycling,it shouldn't cost anything for the replacement, considering we all paid for it, when do we get a rebate .
Insights from the Front Lines of IT, CyberSecurity, and AI
Practical guidance on cybersecurity, compliance, AI governance, and IT
operations—written for leaders accountable for outcomes.
Have a question? Chances are, we’ve answered it below. If not, call us directly at 845.237.0000 x0 — a real person will pick up.
Fisch Solutions is independently owned, locally operated, and has never been acquired or rolled up by a national platform. Every member of our team lives and works in the Hudson Valley. We offer a single point of contact for managed IT, cybersecurity, AI services, VoIP phone systems, and compliance — so you’re not juggling five vendors and getting the runaround. We’ve been doing this for over 20 years and our 99.2% CSAT score reflects it.
We primarily serve organizations with 10 to 500 employees across industries including healthcare, law firms, manufacturing, construction, nonprofits, municipalities, and public safety. Whether you need fully managed IT or co-managed support alongside an existing internal team, we have a model that fits.
Our headquarters is in New Windsor, NY in Orange County. We serve businesses throughout the Hudson Valley — including Orange, Dutchess, Ulster, Rockland, Sullivan and Westchester counties — and across the tri-state area including Bergen and Passaic counties in New Jersey and Fairfield County in Connecticut. Many of our clients are based in Newburgh, Middletown, Poughkeepsie, Kingston, White Plains, and surrounding areas.
Yes. Fisch Solutions operates a dedicated Security Operations Center (SOC) that monitors client environments around the clock — 24 hours a day, 7 days a week, 365 days a year. We use advanced Endpoint Detection and Response (EDR), real-time threat alerting, and automated response tools to identify and contain threats before they become breaches. Last month alone our SOC prevented 16 cyber attack events.
Yes — this is one of the most common reasons organizations come to us in 2026. Cyber insurers are now requiring documented security controls, MFA enforcement, EDR deployment, logging, and evidence of compliance before a claim will be paid. We help organizations implement and document exactly what insurers require, and we can provide the reporting your broker or carrier needs at renewal time.
Yes. We design, deploy, and manage cloud-based VoIP business phone systems for organizations across the Hudson Valley and tri-state area. Most clients consolidate their phones, IT, and cybersecurity under one Fisch Solutions contract — one provider, one bill, one point of contact.
Co-managed IT is a model where Fisch Solutions works alongside your existing internal IT team rather than replacing them. If your team of 1–3 is overwhelmed, understaffed, or needs specialized expertise in cybersecurity, compliance, or AI, we fill the gaps. It’s a flexible, cost-effective way to extend your team without the overhead of additional full-time hires.
We offer live helpdesk support with defined response times based on severity. Critical issues are escalated immediately. Our entire support team is local and in-house — no offshore helpdesks, no call centers, no rotating contractors. When you submit a ticket, you’re reaching the same team that manages your environment every day.
The easiest first step is a free 15-minute discovery call. There’s no obligation and no sales pressure — just a conversation about where you are, where you want to be, and whether we’re the right fit. You can book directly at GetBetterITSupport.com or call us anytime at 845.237.0000.
