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Healthcare

Clients | Healthcare

Healthcare clients across Hudson Valley are looking for long-term IT solutions and management that provide excellent customer service and cybersecurity in the digital age. At Fisch Solutions, we offer stellar managed IT services for healthcare clients. Our team of business experts brings extensive IT knowledge to clients and a comprehensive understanding of clinical operations and performance.

According to the Office of the National Coordinator for Health Information Technology, most individuals (84%) are confident their medical records are safe from unauthorized viewing but many of these same individuals (66%) have concerns when health information is electronically exchanged.

Partnering with Fisch Solutions allows healthcare clients of all sizes to focus on core functions and care delivery. By allowing our IT experts to handle many different parts of IT healthcare services, such as business intelligence and analytics, application support, and digital transformation cloud services, a healthcare client can optimize patient care and experience.

Our healthcare IT services include regulatory compliance and HIPAA assessments, secure data management, cybersecurity services, network monitoring and management, business continuity, cloud migration, application support, access to a 24/7 service desk, and strategic IT consulting.

Working with Fisch Solutions for your healthcare IT services also allows for cost savings for healthcare clients. According to a white paper authored by CDW, managed services can cut IT costs by as much as 40% while doubling operational efficiency.

We Understand Compliance

Our team of business experts understands the importance of compliance and HIPAA security protocols. During the COVID-19 pandemic, several health clients across the country experienced security breaches. According to HealthTech, the number of healthcare breaches reported between February and May is 50 percent higher than over the same period in 2019, according to the Department of Health and Human Services. Our team at Fisch Solutions has a comprehensive understanding and deep knowledge of HIPAA protocols and security measures for managed IT services in the healthcare industry and can partner with clients to meet each organization’s unique needs.

To learn more about IT healthcare services, give us a call today at (845) 590-1630.

What are managed IT services?

Managed IT services allow an organization of any size to outsource information technology (IT) to an external Managed IT Services Provider. Working with a managed IT services provider means more time and resources to focus on the core functions of a healthcare organization or medical practice for healthcare clients. Outsourcing managed IT services also allows clients in the healthcare industry to focus on payment collection, optimizing the patient experience, and providing continuity of care.

A difference between a managed IT services provider and a traditional IT department is that the managed services provider makes strategic decisions regarding IT needs and proactively presents them to the client. In this model, the managed services provider provides solutions to the client, acting as a consultant to guide organizations to make the best choices possible regarding IT as it relates to their unique business needs and goals.

A managed IT services provider’s role in an organization is determined by many different factors, including the client industry, business needs and goals, current infrastructure, and any compliance/security measures specific to that industry. For example, for healthcare, clients will need to ensure their IT solutions are HIPAA compliant.

With the introduction of so much new technology across all industries, clients can accomplish more and become more efficient. However, with that same level of room for innovation comes more risk for challenges, especially when it comes to cybersecurity. Fisch Solutions offers strategic IT management for healthcare clients led by a team of experts who possess a deep knowledge of the ever-changing digital landscape and cybersecurity requirements/protocols.

How can implementing managed IT services help my healthcare organization or medical practice?

Working with a managed IT services provider works as a partnership – our team at Fisch Solutions works with a client in the healthcare industry and learns the unique business challenges, needs, and goals of that entity. Once we understand those factors, we can work as consultants to seek the best solutions for an organization.

Healthcare IT services hold great value for organizations in this industry – a client’s internal team can now focus on business needs and innovation. IT services also allow for greater scalability within the organization, have access to 24/7 help versus only during regular business hours, and have a predictable monthly cost. In addition, outsourcing IT services help with cost savings, business continuity, and overall patient experience. Internal teams can now focus on tasks associated with patient care and not be burdened with IT challenges, which can affect several different areas of a healthcare client’s workflow.

How can managed IT services help cut costs at my healthcare organization or medical practice?

Choosing to work with a managed IT service provider like Fisch Solutions allows IT departments in the healthcare industry, such as hospitals, to be more productive without the burden of bandwidth challenges, outdated equipment, and archives that are difficult to access. In addition, customized solutions offered by an IT service provider can cut costs by optimizing a healthcare organization’s IT environment. This includes boosting bandwidth needed for IT capabilities (such as the video requirements for medical imaging or wireless medical equipment), cloud storage, higher security, and excellent IT support and maintenance access. Outsourcing these needs and working with a partner that can identify how to optimize IT infrastructure improves productivity and functionality and cuts costs associated with lost time, outdated resources, and cybersecurity challenges.

What IT support do you offer for an organization in the healthcare industry?

Our team of IT experts understands the complexities of the role in IT in the healthcare industry. We offer excellent IT support in the following: privacy and security risk assessments, risk mitigation, multi-layered HIPAA compliant cybersecurity, HIPAA compliant IT services, and consulting needs to meet a client’s business goals and challenges.

Our team understands the issues a healthcare client may struggle with regarding IT needs, such as new HIPAA regulations, cybersecurity attacks, remote work infrastructure and support, and mobile device support. We offer on-site assistance, technical support, and remote support to ensure your IT infrastructure and needs are met to ensure patient satisfaction and business productivity.

For more about our 24/7 support services, please call us at (845) 590-1630 or visit (insert link here).

Do you support software and applications typically used in the healthcare industry?

In the digital age, more healthcare organizations such as private medical practices, medical groups, hospitals, and more are turning to software and applications to help them optimize productivity, workflows, and overall patient experience and incorporating software and applications such as electronic health records (EHR) software, medical database software, and medical billing software can help boost patient experience and continuity of care. After the onset of the COVID-19 pandemic, an increasing number of healthcare providers are offering telemedicine visits. These visits use special telemedicine software for secure virtual appointments.

As healthcare organizations introduce more and more software and applications to help streamline core functions and optimize patient experience, they also invite more challenges such as technical difficulties and cybersecurity needs. At Fisch Solutions, our IT experts understand how software and applications used in the healthcare industry are used and what precautions must be taken. Our team is here to support healthcare clients with software and applications, including but not limited to the following categories:

  • Electronic Health Record (EHR) Software
  • Medical database software
  • Medical research software
  • Medical diagnosis software
  • Medical imaging software
  • E-prescribing software
  • Telemedicine software
  • Appointment scheduling (booking) software
  • Medical billing software
  • Hospital management software
  • Medical equipment management software
  • Health tracking applications
  • Personal Health Record software

For more information about IT solutions for your healthcare organization, please give us a call today at (845) 590-1630 and a representative from our team will be happy to discuss an overview of solutions we offer.

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